Customer Queries
Over the past few weeks, we have had some queries from our customers with regards to certain products, brands or ranges. We would like to address some of them here, in case other people have the same questions.
I see that you have a Mulberry section on your website, but I can’t actually buy from it. How do I buy Mulberry from caseluggage?
Unfortunately, we are unable to sell Mulberry online. However, you can visit our stores in Bluewater, Guildford & Leeds to see our Mulberry ranges. We are excited about some new Mulberry pieces, the Bryn satchel which is the perfect day bag in a smaller size and the larger, carry-all. And also, the Mulberry Del-Ray bag. They are both coming to a Case Luggage store near you, very soon!
If I buy an item online, can I return to a store for a refund?
If you buy an item from caseluggage.com, at the moment, we are unable to offer exchanges or refunds in store. However, we do offer free delivery & returns, so if you are unhappy with your purchase, simply contact us, and we will arrange to collect it from you, and issue a refund.
I am looking for a piece of Tumi luggage that you don’t have on your site, can you get it for me?
We would be happy to try and help you find a piece of Tumi that we don’t have on our website. Please contact us with the details of the piece that you are looking for, and we will try to source it for you. We often have products in store, that are not available online, so please call us if you cant find the perfect item online. Other than Tumi, we sell luggage from brands including Rimowa, Lulu Guinness, Knomo, Samsonite, Bric’s & Delsey.
Case Loves…The Bric’s Safari Range
At Case Luggage, we have loved selling Bric’s products for over 20 years. This Italian brand epitomises affordable luxury with beautifully designed (and often made) travel ranges in both hard and soft side ranges. On our site you will find Bric’s luggage, Bric’s suitcases and Bric’s accessories.
There is a special look and feel to every Bric’s piece, and you will always feel special using your Bric’s pieces as you move from airport to beach to yacht to city.
We are proud to introduce the latest collection from Bric’s, titled the Safari Range. This classically styled, crocodile-embossed luggage, with a beautiful leather trim, provides the perfect pieces for any stylish traveller on the go.
If you would like to see our entire Bric’s range, please click here.
Celebrating 25 Years of Kipling
Founded in 1987 with its name inspired by Rudyard Kipling, the author of "The Jungle Book", Kipling has evolved beyond its original roots of providing high quality backpacks suited for the adventures of everyday life into a distinctive, worldwide brand offering a range of carryalls for a variety of lifestyles. 2012 marks the 25th anniversary of Kipling & its now instantly recognisable monkey.
Longing for an old-school Kipling vibe? Then try a Kipling classic and be part of the legend!
In honour of Kipling’s 25th Anniversary, they have introduced some special pieces to its range, in fantastic colours – sporty blue & tangerine. Created in the signature crinkled nylon, these bags are perfect for any occasion, whether it is for a weekend away, or use as a sports duffle.
Back To School
The Kipling Back to School range is a collection of different sized backpacks. They are available in a range of colours, including new Summer colours such as Grape, Pigeon Grey & Caffe Latte.
Vintage Range
Kipling bags are stylish, colourful and fun as well as practical and durable. The Kipling Vintage range is no exception. This bags can be worn in different ways & are brand new to caseluggage.com
Case Loves Samsonite
At Caseluggage.com we have a large range of Samsonite luggage, in a range of different sizes, shapes & colours.
Termo from Samsonite is everything a great holiday should be: light, fun, adventurous and bright. The cases have a sleek design, which looks great as they glide along on all four wheels. Termo is hailed as a new generation of luggage, constructed from a strong material with recessed locks & handle for better protection during transport.
The B-Lite range is the lightest soft-sided suitcase from Samsonite. In fact, it is one of the lightest soft-side suitcases currently available in the market. You can’t go wrong with this collection. Well designed & functional, you will look good wherever you go with a B-Lite suitcase, whilst ensuring you arrive in style & comfort.
The Samsonite Cubelite range is made from a revolutionary material called Curv®. It looks stylish and comes in two great looking colours. If you are searching for a light-weight case, that is also strong, then look no further. This stylish range is made from Samsonite’s revolutionary Curv® material.
We are pleased to announce the latest range of suitcases from Samsonite, named Firelite.The Samsonite Firelite range of hard-sided suitcases is made from lightweight yet strong Curv material. The 4-wheel Firelite suitcase’s revolutionary design ensures sleek, smooth manoeuvring and a tough, robust exterior to survive anything that’s flung at it.
The inside of the Samsonite Firelite suitcase is fully lined and features 2 elasticated packing straps on one side to keep your clothes in place, and a full-length pocket with zip fastening on the other to help you organise your packing.
To see our full range of Samsonite suitcases, please click here. Or visit our website if you are looking for another brand.
Dror for Tumi
Tumi embarks on a next generation project with a groundbreaking collection by internationally renowned designer DROR BENSHETRIT.
DROR FOR TUMI represents the pinnacle of design innovation for this leading travel, business and lifestyle brand.
The range has been developed by award-winning designer Dror Benshetrit, the eleven-piece collection incorporates groundbreaking features that adapt for multiple uses and respond to the multifaceted lifestyle of today’s traveller. With several new patents pending—from design to materials—and a sophisticated new look, Tumi is once again poised to change the way we travel.
Eight of the bags transform in some way — expanding or literally changing shape to accommodate different functions or modes of use. The International Carry-On, the first-ever expandable zipper-less hard side, is a model of versatility and ingenious engineering. The revolutionary two-wheeled case allows for four different size options through a two-stage expansion via a “living hinge” that makes it possible to adjust the bag’s depth from 9 inches to 14 inches, increasing its overall capacity by 45%.
A highly versatile backpack easily shifts to a tote or brief, simply by adjusting the straps to carry by hand, on the back, or over the shoulder. A briefcase offers two bags in one—a workaday medium capacity bag slims down to a sleek, elegant case suitable for a slim laptop. Even the travel kit has been re-imagined for various packing and usage styles. When opened it can be packed flat or hung from a fixture; when closed it takes on a more traditional shape that fits snugly in packing cases and sits easily on vanities. While the four-wheeled hard side cases do not transform, like the other pieces in the collection they represent top-of-the-line industry upgrades in quality and styling.
The Globe-Trotter & Fujifilm X-Pro1 Case a Harrods exclusive
You may have read our previous blog entry, titled ‘Case loves Globetrotter.’ If you haven’t then you can click here to read it.
All of their piece of luggage are hand made in Broxbourne, Hertfordshire using original manufacturing methods.
Globe-Trotter has recently teamed up with camera manufacturer Fujifilm to create a limited edition travel case for the new Fujifilm X-Pro1 camera. This fantastic looking case is only available in Harrods. You need to get there quickly, as only 12 of these pieces have been made. The cost for this limited edition piece, including an embossed leather ‘Harrods Exclusively’ tag? £5,695.
"When approached by Fujifilm to produce a bespoke limited-edition case for the X-Pro1, exclusively for Harrods, we were very excited," said Gary Bott, creative director at Globe-Trotter.
"The combination of a traditional suitcase with the X-Pro1 camera, a piece of modern technology at its finest, is something new and exciting for our heritage brand. As well as this, Harrods is one of our oldest customers, and it is where Queen Elizabeth II purchased her Globe-Trotter suitcases for her honeymoon, so it is always a pleasure to work with them."
Customer Queries
With Easter just around the corner, many of our customers have booked their flights & off to warmer climates. Wherever you are going this Easter, caseluggage.com has the bag, suitcase, tote or accessory for you!
Over the past few weeks, we have had some queries from our customers with regards to certain products, brands or ranges. We would like to address some of them here, in case other people have the same questions.
Will the Tumi iPad cover (Style 14238). fit the new iPad / iPad 3?
In answer to this question, no, the Tumi iPad cover, with built in stand, will not hold the new iPad. Unfortunately, our second most popular cover, the Knomo iPad cover, will also not hold it. Both companies are working hard to develop new covers, and as soon as they are available, we will have them for sale. Please contact us if you would like to be informed when we have these products available. In the mean time, we do have a range of alternative bags & sleeves which would still protect your iPad. For example, the Tumi universal cover, a Jekyll and Hide organiser, or a Mandarina Duck backpack.
Do you have a range that is designed for taking on a Ryanair flight?.
At caseluggage.com we do not stock a range that is designed specifically for Ryanair, but we have a large choice of bags & suitcases that are designed to meet the Ryanair cabin luggage restriction size, which is currently 55 x 40 x 20cm. Whether you are looking for a Bric’s, Rimowa, or Samsonite carry-on, we have a large selection in different colours & materials.
I am looking for a wheeled business case which can hold my laptop, but needs to be as thin as possible. What can you recommend?
We can recommend three products in particular that will meet your requirements.
Firstly, this Tumi business compact wheeled brief that is supplied with a removable laptop compartment. The case is expandable by 5cm & features a sleeve on the back of it so that you can attach it to the handle of a larger wheeled bag.
Secondly, we have this Mandarina Duck wheeled pilot case which features a removable top handle. The exterior front pocket has a zipper and a pocket for airline tickets, a mobile phone pocket and a pen holder.
Finally, we have a wheeled office piece from Samsonite. This lightweight piece is perfect for taking with you, wherever you go. From the Samsonite B-Lite range, it features easy-manoeuvre wheels and plenty of internal storage space.
If you have any questions for us, regarding these products, or anything else you find on our site, please email us or call us on 0845 003 8283.
The Budget 2012
All the talk today surrounds the Chancellor, and the Budget for 2012. At caseluggage.com we are more concerned about that red briefcase the Chancellor is carrying around. The original briefcase was made for William Gladstone in the 1860s, but Gordon Brown ordered a new one in 1997.
Did you know?? In 1868, Chancellor George Ward-Hunt faced a problem when it came to the case that contained the budget. He discovered on opening his briefcase in Parliament, that he had left his speech at home in Number 11 Downing Street.
James Callaghan, the chancellor from 1964-67, rejected the red box as being too small and he therefore had a new larger box made in brown leather. If George Osbourne were to decide that he wants to change the case for a new design or colour, we have some suggestions for him:
The Bridge Business Attache Case
This great looking attache case is made by The Bridge from the finest leather. There are organisational pockets in the lid for documents, mobile, pens etc. Therefore, the Chancellor could keep everything neat & tidy inside.
Tumi Business Tennyson Attache
The Tumi Townhouse Tennyson Attache Case features a combination lock so the Chancellor could prevent people from taking a peak at his work before he presents it to the country in Parliament. It also has a top carry handle, and leather corners and trim. The interior is fully lined and features a divider and organizer panels.
Quindici Attached Pilot Case on Wheels
Perhaps this Quindici Pilot Case on Wheels would be more appropriate for the Chancellor? It would allow him to wheel the Budget around in style, without having to pick it up and carry it.
Knomo Business Kilkenny Cross Body 10" Messenger
The Chancellor could move away from the traditional case, and opt for a Knomo messenger bag instead. The Knomo Kilkenny is one of the most comfortable man-bags around. It has plenty of space inside for the Budget, and also the Chancellor’s iPad or laptop.
If the Chancellor chooses a Tumi piece, perhaps he will stop and visit the newly refurbished concession in Selfridges, Oxford Street, in the luggage department.
Case Loves Globetrotter
Globe-Trotter is a modern, heritage brand which was established in 1897. The company was founded by Englishman, David Nelken, in Saxony Germany, the company soon returned to the UK in 1901 where it has remained ever since. Today, Globe-Trotter products are seen to be luxury style icons. They are loved by everybody who owns one, and even those who don’t.
All their products are hand made in Broxbourne, Hertfordshire using original manufacturing methods. Each case is uniquely constructed from vulcanised fibreboard; a special material that was invented in Britain during the 1850’s, which consists of multiple layers of bonded paper. The handles are produced by the leather team who also form the iconic Globe-Trotter corners over a period of 5-days.
The video below provides an insight into how each case is made.
Globetrotter cases can be purchased in Harrods, Knightsbridge. The contact details can be found here.
Caseluggage at Bluewater
Welcome to the Caseluggage Bluewater store.
Inside, you will find a great selection of luggage, handbags & accessories. We have all of your favourite brands, from Lulu Guinness & Mulberry, to Samsonite & Tumi.
Here are the latest arrivals from Lulu Guinness, including clutch bags, totes, shoppers & purses.
Could we tempt you with a new Mulberry bag? We have a large selection on display in a range of colours. Whether you are looking for an Alexa or a Daria, we have the perfect Mulberry bag or purse for you.
The Store Manager Says:
Welcome to Case at Bluewater, our newly refurbished store. Leading stockists of top fashion range handbags including Mulberry and Lulu Guinness, New season stock always available.
Also leading stockists of major luggage brands including Tumi, Bric’s and Samsonite ranging from wash bags to large trolley cases/duffles, cabin friendly luggage/holdalls etc. There is also a great selection of business pieces including briefcases, laptop bags, folios & travel wallets from top brands Tumi, Mont Blanc, The Bridge & Mulberry.
Case Luggage and Leather Goods, your one stop destination for all your travel or business needs. Our attentive staff are always on hand with expert knowledge and advice.









































