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Est. 1923 – Over 99 Years Selling the World’s Finest Luggage
Call an expert: 0345 0038283
Briggs & Riley Luggage
|Material:||1600D Ballistic Nylon|
|Size:||30.5(h) x 42(w) x 9(d) cm|
|Guarantee:||Simple as That® Lifetime Guarantee|
If your Briggs & Riley bag is ever broken or damaged, even if it was caused by an airline, they will repair it free of charge - Simple as that! Here's how the Briggs & Riley Simple as that® guarantee works:
A. Simple bag repairs - you can send or bring your bag to a local Authorized Repair Center. No repair number is needed. Please note that you are responsible for any freight charges incurred when shipping your bag to an authorized repair center.
B. Badly damaged bags - we recommend sending them directly to Briggs & Riley at one of our Official Company Repair Centers.
Their 'Simple as That®' guarantee will cover the repair of all functional aspects of your Briggs & Riley bag for life.
They will continue to repair your bag even if you decide to purchase a new Briggs & Riley product with the latest performance innovations. Naturally, their warranty does not cover cosmetic wear or cleaning, nor does it cover the replacement of lost or stolen bags and/or its content.
If your bag or its contents are damaged by an airline and you wish to hold them responsible, we suggest that you file a claim with the carrier before leaving the airport. If you choose not to do this and instead wish for them to repair your bag, they will be happy to do so at no charge.
Due to the nature of certain types of repairs and normal wear and tear, it is not always possible to return your bag to its original condition.
We offer four delivery options:
UK Standard Delivery: 3-5 working days: This service is FREE of charge for all orders.
UK Next Day or Nominated Day Delivery: This service is available for weekdays and will cost £7.50. Orders must be placed before 12pm to guarantee next day delivery. (Please note, for any orders placed over the weekend, we are not able to deliver on a Monday. Any orders that are placed on a Saturday or Sunday, with the next day delivery option selected, will be delivered on a Tuesday)
International Delivery: The charge for this is calculated at checkout, dependant upon destination. Please contact us for further information.
Saturday & Same Day Delivery: We may be able to arrange this at an extra cost. Please contact us for further information on 0345 0038283 or use our Live Chat feature.
At Caseluggage.com, we aim to ensure that all our customers are 100% satisfied with both our products and our service. Should you wish to return anything to us, we will be more than happy to refund or exchange any product provided it is in a fully resalable condition. Returns must be made within 28 days of purchase (except sale goods which must be returned within 14 days) & include all the original brand packaging, tags, labels and accessories. Case Luggage has the right to refuse any items returned to us in a used or otherwise damaged condition. Returns can be made FREE of charge, simply call our customer service department to arrange collection of the items you wish to return on 0345 003 8283.