SoFo Weekender Bag

All HORIZN STUDIOS LUGGAGE products come with a 5-year manufacturer’s guarantee when the claim is accompanied with a valid Proof of Purchase. The 5-year manufacturer’s guarantee applies exclusively if the usability of the luggage is adversely affected by a manufacturing or material defect that was present at the time that the item was handed over. Excluded from the manufacturer’s guarantee are problems in which the usability of the product is restricted but not adversely affected, such as by abrasion, improper use, faulty operation, stains or externally occurring forces (such as damage occurring during flights or transport including cracks, dents, deformation, scratches, wear etc.) as well as by liquids.

Delivery:

We offer four delivery options:

• UK Standard Delivery: 3-5 working days: This service is FREE of charge for all orders.
• UK Next Day or Nominated Day Delivery: This service is available for weekdays and will cost £7.50. Orders must be placed before 12pm to guarantee next day delivery. (Please note, for any orders placed over the weekend, we are not able to deliver on a Monday. Any orders that are placed on a Saturday or Sunday, with the next day delivery option selected, will be delivered on a Tuesday)
• International Delivery: The charge for this is calculated at checkout, dependant upon destination. Please contact us for further information.
• Saturday & Same Day Delivery: We may be able to arrange this at an extra cost. Please contact us for further information on 0345 0038283 or use our Live Chat feature.

Returns:

At Caseluggage.com, we aim to ensure that all our customers are 100% satisfied with both our products and our service. Should you wish to return anything to us, we will be more than happy to refund or exchange any product provided it is in a fully resalable condition. Returns must be made within 28 days of purchase (except sale goods which must be returned within 14 days) & include all the original brand packaging, tags, labels and accessories. Case Luggage has the right to refuse any items returned to us in a used or otherwise damaged condition. Returns can be made FREE of charge, simply call our customer service department to arrange collection of the items you wish to return on 0345 003 8283.