Delsey Suitcases

• Is Delsey luggage waterproof?

  While Delsey Luggage & Suitcases are designed to be highly durable and resistant to various travel conditions, they are not completely waterproof. The luggage pieces are made from robust materials that can withstand light rain or splashes of water but they are not designed to be submerged in water or exposed to heavy rainfall for extended periods. If you're traveling in wet conditions, it's recommended to use a protective cover to keep your luggage and belongings dry. Always remember to care for your luggage according to the manufacturer's instructions to ensure its longevity.

• Does Delsey luggage have warranty?

  Yes, Delsey offers a warranty on its luggage and suitcases, excluding electrical and electronic components. The warranty typically covers manufacturing defects and damage caused by normal use, but it does not cover damages caused by misuse, neglect, accidents, abrasion, solvents, or any repairs made by unauthorised personnel. The duration of the warranty may vary depending on the specific product and series. Please note that to avail the warranty, proof of purchase may be required. Therefore, it's recommended to keep your receipts and warranty card safe. Always refer to the warranty information provided with your particular product for the most accurate details.

• Can Delsey luggage be repaired?

  Yes, Delsey Luggage & Suitcases can often be repaired if they suffer damage. Delsey offers a range of replacement parts for their luggage, including wheels, handles, and zippers. This means that if a specific part of your suitcase is damaged, it may be possible to replace just that part instead of having to buy a new suitcase. In some cases, repairs can be carried out by Delsey-approved repair centers. These are facilities that have been authorised by Delsey to carry out repairs on their products, ensuring that the work is done correctly and to Delsey's high standards. However, please note that not all damages may be repairable, and the cost of repairs may not always be covered by the warranty. It is recommended to contact Delsey customer service or visit their official page https://int.delsey.com/en-gb/pages/faq?currency=GBP - Remember, improper repairs can void your warranty, so always seek advice from Delsey or a Delsey-approved repair center before attempting any repairs yourself.

• How to reset Delsey luggage lock?

  Resetting the lock on your Delsey Luggage & Suitcases can be a straightforward process. Here are some general steps to guide you:
  
  1. Open the lock: The default combination for most Delsey suitcases is 0-0-0.
  2. Find the reset button: This is usually located on the bottom or side of the lock.
  3. Push the reset button: Use a pen or a small pointed object to push the reset button. Hold it down.
  4. Set your new combination: While holding down the reset button, turn the dials to your desired combination.
  5. Release the reset button: Once you've set your new combination, release the reset button.
  
  Please note these instructions may vary depending on the specific model of your Delsey luggage. For detailed instructions tailored to your exact suitcase model, please refer to the product manual or visit the official Delsey page on Case Luggage.
  
  Remember, always keep your combination secure and memorable to prevent any inconvenience during your travels. For further information visit - https://us.delsey.com/pages/locks-and-codes

• Which Delsey luggage is the lighest?

  The lightest luggage in the Delsey range is currently the hardside Delsey - the CHATELET AIR 2.0 is only 2.9KG & the softside Delsey - Montmartre Air 2 is 2.2kg. These ranges are known for its lightweight construction without compromising on durability or style. The smart design, both inside and out, makes it a popular choice among travelers who value both functionality and aesthetics. These suitcase ranges include various sizes of suitcases, ensuring there's an option to suit every travel need. Despite their lightness, these suitcases offer ample storage space and come with features like spinner wheels for easy maneuverability and a TSA-approved lock for enhanced security. Please note that the weight of the luggage can vary based on the size and model. Always check the specific product details before purchasing to ensure it meets your travel requirements.

• Is Delsey luggage eco-friendly?

  Yes, Delsey Luggage & Suitcases does offer eco-friendly options within their product range, the Chatelet Air 2.0 collection is made from recycled plastic . While not all of their luggage and suitcases are marketed as eco-friendly, they have introduced sustainable luggage options into their collection. These eco-conscious choices are crafted using environmentally friendly materials and follow sustainable production processes. This commitment to sustainability makes Delsey an appealing choice for travelers looking to reduce their environmental impact. In addition to the sustainable materials used, Delsey's high-quality design ensures longevity, reducing the need for frequent replacements and contributing to waste reduction. Remember, choosing eco-friendly luggage is one way you can make your travels more sustainable and contribute to the preservation of our planet.

• How should I clean my Delsey luggage?

  Delsey products are easy to clean. Cleaning your Delsey luggage appropriately can help maintain its appearance and longevity. Here's a general guide on how to clean your Delsey luggage:
  
  1. Exterior Cleaning: Use a soft, damp cloth with mild soap to gently wipe the exterior of your suitcase. Avoid using harsh chemicals or abrasive cleaning tools as they may damage the surface.
  
  2. Interior Cleaning: The insides and outsides can be easily washed. The MONTMARTRE AIR 2.0 has a Removable and machine washable lining. For the inside, it's best to use a vacuum to remove any dust or debris. If you notice stains, use a cloth dampened with a mixture of warm water and mild detergent to clean them. Make sure to let the interior fully dry before closing the suitcase to prevent mold or mildew.
  
  3. Hardware Cleaning: Delsey's hardside suitcases are made of polycarbonate or polypropylene, meaning they are easy to sponge down. For zippers and locks, use a dry cloth to wipe away any dust or grime. Avoid using oil-based products as they may interfere with the mechanism.
  
  4. Storage: Once your suitcase is clean and dry, store it in a dry, cool place away from direct sunlight.
  
  Remember, these are general cleaning tips. For specific cleaning instructions based on the material and model of your Delsey suitcase, it's always best to refer to the product manual. Maintaining your luggage will not only keep it looking good but also ensure it lasts for many journeys to come.

• Is Delsey luggage TSA-approved for security checks?

  Yes, many Delsey Luggage & Suitcases are equipped with TSA-approved locks, which is a key feature for travelers, especially those flying to and from the United States. A TSA-approved lock allows Transportation Security Administration (TSA) agents to open your luggage for inspection without damaging the lock or your suitcase. These locks have a universal master key that only TSA agents possess, ensuring your belongings stay secure while also complying with security regulations. It's important to note that while a TSA-approved lock enhances the security of your luggage, it doesn't exempt your luggage from potential security checks. All luggage is subject to inspection by TSA agents. Remember, using a TSA-approved lock can provide peace of mind during your travels, knowing that your luggage is secure and compliant with TSA regulations.

• What are the different types of Delsey luggage available?

  Delsey offers a diverse range of luggage options to cater to varying travel needs. Here are some of the different types of Delsey luggage that you can find:
  
  1. Cabin Luggage: Delsey provides cabin-sized luggage that complies with the size restrictions of numerous airlines, including British Airways, Easyjet, Ryanair, and Virgin Atlantic. This makes them an excellent choice for carry-on luggage.
  
  2. Check-in Luggage: For those embarking on longer journeys, Delsey offers check-in luggage options. These larger suitcases provide ample space for all your travel essentials.
  
  3. Duffles & Holdalls: If you prefer a more flexible and casual luggage option, Delsey's duffle bags and holdalls might be a perfect fit.
  
  4. Garment Bags: Delsey's garment bags are ideal for travellers needing to transport suits, dresses, and other delicate clothing items without the risk of wrinkling them.
  
  5. Sustainable Luggage: For environmentally-conscious travellers, Delsey offers sustainable luggage options. These eco-friendly choices are made using environmentally friendly materials and follow sustainable production processes.
  
  6. Vanity Cases: Delsey's vanity cases are perfect for travellers who want to keep their cosmetics and toiletries organised during their journey.
  
  7. Personalise Your Suitcase: To add a personal touch to your luggage, Delsey offers the option to personalise your suitcase.
  
  For more information about the different types of Delsey Luggage & Suitcases and to browse their collection. Choosing the right type of luggage can enhance your travel experience, and Delsey's broad range ensures there's something for everyone.