Payment Options at Case

Shopping with Case is simple, secure, and flexible.

As an authorised retailer for every brand we stock, we offer a range of trusted payment methods both online and in store. Whether you prefer to pay with a credit card, digital wallet, or a flexible pay later service, you can choose the option that suits you best.

All payments made on www.caseluggage.com are processed securely through certified payment partners, ensuring your details are protected at every stage of checkout.
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Online Payment Methods

You can safely complete your purchase on www.caseluggage.com using the following payment options:

  • Visa (Credit or Debit)
  • Mastercard (Credit or Debit)
  • American Express
  • PayPal
  • PayPal Pay in 3
  • Apple Pay
  • Google Pay
  • Klarna Pay in 30 Days
  • Klarna Pay in 3 Interest Free Instalments

All transactions are processed through secure payment gateways that meet global security standards.

Case London Ltd does not store or retain customer financial information.
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Credit and Debit Card Payments

We accept Visa, Mastercard, and American Express cards issued in the UK and internationally.

Card payments are processed using encrypted payment gateways that comply with PCI DSS security standards.

Your card will be charged once checkout is complete, and you will receive an order confirmation email immediately.
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PayPal

When you select PayPal at checkout, you will be redirected to the PayPal website to complete your payment securely.

Once payment is confirmed, you will be returned to the Case website and receive an order confirmation email.

For security purposes, PayPal orders should be placed using matching billing and delivery addresses.

 

PayPal Pay in 3

PayPal may offer the option to split your payment into three instalments. This option depends on your PayPal account eligibility and order details.

Availability is determined entirely by PayPal and is outside the control of Case.
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Digital Wallet Payments

Apple Pay and Google Pay

Apple Pay and Google Pay allow for a faster, contactless checkout experience on compatible devices.

You can select your preferred digital wallet at checkout and confirm your payment using your device authentication.

These payment methods are available online and in many Case stores.
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Klarna Pay Later Options

Case partners with Klarna to offer flexible payment options at checkout.

Customers may be able to choose:

Klarna Pay in 30 Days
Klarna Pay in 3 Interest Free Instalments

Eligibility is determined by Klarna during checkout.

To learn more about how Klarna works, please visit our Klarna page.
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In Store Payment Methods

At all Case stores, you can pay using:

Cash (GBP)
Visa
Mastercard
American Express
Apple Pay
Google Pay

We do not currently accept cheque payments.
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Currency

All purchases made on www.caseluggage.com are processed in GBP (£).

If you are shopping from outside the United Kingdom, your bank or payment provider will handle currency conversion and may apply additional fees.
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Pricing and Product Information

All prices shown on the Case website are listed in GBP (£) and include VAT where applicable.

We take care to ensure product descriptions, images, and pricing are accurate across all versions of our website.

If a pricing or product error occurs on the UK, Euro, or USA site, Case reserves the right to cancel or amend the order before dispatch.

If this situation arises, our customer service team will contact you to confirm the correct details and discuss the next steps.
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Payment Security

Protecting customer payment information is a priority at Case.

Our website uses secure encrypted connections and trusted payment providers to process all transactions.

Security measures include:

SSL encrypted checkout
PCI DSS compliant payment processing
Secure third party payment gateways
No storage of full payment card details

For more information about how we protect your data, please see our Privacy Policy and Cookie Policy.
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Refunds

If an order is cancelled or returned, refunds are issued to the original payment method used at checkout.

Once a refund is processed, funds usually appear in your account within 3 to 5 working days depending on your bank or payment provider.

For Klarna payments, refunds are handled directly through Klarna once we confirm receipt of your return.

Full details can be found on our Refunds and Returns page.
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Frequently Asked Questions About Payment

Do you accept cash?

Yes. Cash payments in GBP are accepted in all Case stores.

 

Do you accept American Express?

Yes. American Express is accepted both online and in store.

 

Can I pay using Apple Pay or Google Pay?

Yes. Apple Pay and Google Pay are available on compatible devices online and in store.

 

What currency are online orders charged in?

All online orders placed on caseluggage.com are charged in GBP (£). Your card provider will convert the amount into your local currency if necessary.

 

Does Case store my payment details?

No. Case does not store or retain customer card information.
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Discover More

Looking for other delivery options or travel advice? Explore more ways we can support your journey.

 

About Us
Learn more about our 100-year heritage and how Case has grown over time.

 

Returns & Refunds
Find out how to return or exchange an item, including timeframes and conditions.

 

Repairs & Warranty
Get support if your item develops a fault and explore repair options.

 

Klarna Payments
Learn how Klarna works and available payment plans.

 

PayPal Payments
Find out more about paying with PayPal.

 

Explore more and plan your next journey with Case.