Luggage Repair Information

If your product develops a fault or is damaged, your first point of contact will be the brand’s repair centre. Please note that Case Luggage is not responsible for the cost to send the item(s) to the repair centre and this must be covered by the customer. If you wish for us to collect your item and send it to the repair centre, there will be a £10.00 collection fee however, we will return the favour and ship your bag back to you free of charge.


Brand Repair Centre Contact Details
Delsey Delsey Service Centre

Delsey Service Centre
Unit 25 Alpha Garden Centre
238 London Road
Wickford
Essex SS12 0JX

[email protected]

 

Axial (by Delsey)
Ted Baker

Pelham Leather Goods

Pelham Leather Goods
Centennial Park,
110 Centennial Ave
Elstree
WD6 3SB

 

 

Briggs and Riley
Bric's
Samsonite
Tumi
K2 Global

K2 Global
Unit A, Boyn Valley Industrial Estate,
Boyn Valley Road
Maidenhead
Berkshire
SL6 4EJ

 

Visit Website

 

Eagle Creek Scottish Mountain Gear LTD

Scottish Mountain Gear Ltd
Unit 17 Fisherrom Industrial Estate
Newhales Road
Musselburgh
EH21 6RU

 

 

 

 

Eastpak VF Northern Europe

Returns Department
V.F Northern Europe Ltd
Park Road
Calverton
Nottingham
NG14 6GA